Web app

The Piste web app, at https://app.usepiste.com, is where the owner chats with Piste, decides what's waiting, and runs the workspace: automations, jobs, playbooks, connections and settings. Only the owner signs in on the web. Everyone else uses Piste through Slack.

What's in the sidebar?Copy Anchor Link

At the top of the sidebar are Home and the main pages. Under a "Chats" label come your chats, the most recently active first. At the foot is a block of smaller links with no heading: Connections, Apps, Skills, Memory and Activity. These are the Settings pages. Your account row is at the very bottom.

The account row shows your workspace's name, and under it your name marked "Owner". Its menu shows your email address and Sign out.

What's on Home?Copy Anchor Link

Home, at https://app.usepiste.com/chat, is the front door: signing in lands you there. It greets you by first name, with "Good morning", "Good afternoon" or "Good evening", and asks "What should we look at for" your store.

Under the greeting is yesterday's sales line: net sales and orders, and how sales compare with the average of the same weekday over the four weeks before. A day within 5% of that average reads, for example, "About a usual Tuesday". With several stores, each gets its own line, never added together.

Then comes the box, "Ask Piste about your store…", where you can also attach photos or files. The quick actions under it fill the box and never send on their own:

• With a store connected: "How did last week go?", "What's about to sell out?", "Set up a stock watch" and "Who are my best customers?"
• Without one: "What can you do for my brand?", "Plan a launch" and "Write product copy".

Below the box, Home shows these sections in this order, leaving out any with nothing to show:

Home reads your store live on each visit and keeps nothing it read. No model runs to draw it. The sales line and Worth a look come from one read of Shopify's sales reports, which the install doesn't include:

If you've granted sales reports and the line says "Shopify isn't sharing sales reports with Piste yet", Shopify is still refusing Piste the reports. They also need Shopify's approval of Piste's access to customer data, which may still be pending. Ask in a chat instead: Piste reads your sales another way.

How do chats work?Copy Anchor Link

Start a chat by typing in Home's box. Piste names the chat from your first message, and it appears under Chats in the sidebar.

• What's listed. Chats holds your web chats, the chat each automation run starts, and your iMessage conversation, which shows as a chat called "iMessage" once you've texted Piste. Slack conversations stay in Slack. You can also open a run's chat from Automations, the Schedule or Needs you.
• Approvals. When Piste needs your OK, the chat shows "Piste needs your approval before it does this." with Approve and Deny. Afterwards it reads "You approved this." or "You denied this. Nothing was done."
• Questions. When Piste asks you something, pick an answer or type your own.
• When something fails. The chat shows "Piste couldn't finish that" with the reason, and Retry.

The chat's options menu has Rename, New chat and Delete chat. A name can be up to 80 characters, and Piste keeps the name you give it. Deleting asks "Delete this chat?": "It disappears from your chats. Anything Piste did in it stays done."

What is Needs you?Copy Anchor Link

Needs you, at /needs-you, lists everything waiting on you: "Approvals, questions, changes waiting for a decision, and anything that stopped until you look at it. Each one leaves on its own once it's dealt with." The badge beside the page's title reads "3 waiting", for example, or "Nothing waiting".

On this page, approvals, questions and changes Piste proposed are cards you decide in place, each under a line that says where it came from, such as "In" and the chat's name. Every other item is a row led by a word that says what it is. In Home's Needs you section, every item is a row led by its word:

Deciding a change here updates its Slack card too. Under the list, "Decided lately" shows what was decided in the last week. A Gmail draft card and a standing approval offer aren't listed: you decide those from their Slack card. See Proposals and cards.

What's in Settings?Copy Anchor Link

There's no single Settings page. Settings is the five smaller links at the foot of the sidebar: Connections, Apps, Skills, Memory and Activity. Each of their pages shows a breadcrumb such as "Settings / Connections" above its title, and its address starts /settings/. There's no account, team or billing page.

RelatedCopy Anchor Link

• Quickstart: set up the workspace and ask your first question.
• Automations: the Automations page and its Schedule tab.
• Approvals: what Needs you asks you to decide, and who else may.
• Team and roles: why only the owner signs in on the web.